How important do you consider customer support and updates to be? What has been your approach to this?Ĭustomer support is obviously important since a happy player base is a more loyal, dedicated and engaged one.
Specifically, for the live ops side of the development, we have four people working entirely on this part of the game, covering planning, setup and balance. How big is the team currently handling live ops on Gameloft? Mobile gaming is an increasingly saturated market, and to maintain such a steady base of loyal fans who continue to have enthusiasm for the game and who are always hungry for more from us makes us incredibly proud.īut perhaps the best thing we have managed to do is to reinvent the way we approach live ops to ensure that our players are continually able to get new features, events and content, as well as evolve our attitude towards the game's story, which we learnt is a big interest for our players. We're proud of its steady and stable growth year-on-year, but more than anything we're proud of the fact that DML is still popular with so many players after so many years.Ĭustomer support is obviously important since a happy player base is a more loyal, dedicated and engaged one. : With Dragon Mania Legends now more than five years old, how do you reflect on its performance - from launch to the mature title it is now?īotond Szalacsi: That's a difficult question to answer, since the ways we have measured its performance has changed over the course of its life.
In this entry of our Live and Kicking series, we spoke to Gameloft lead producer and Dragon Mania Legends game manager Botond Szalacsi regarding the five-year anniversary of the fantasy casual title. Here at we want to take the opportunity to highlight games that have bucked the trend and found an audience that has kept them thriving long after launch.
Long gone are the days of developing and publishing a game without the need to tweak, adjust and patch it after launch, with new titles requiring constant operation and updates to keep them at the forefront of consumer thought. It is often said that nothing is truly finished and it's a saying the games industry has taken to heart in recent times.
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